The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls. Session-based live chat: a function universally disliked by customers, and it’s ...

Web users are increasingly familiar with an annoying phenomenon afflicting all manner of sites: you’re just browsing around, minding your own business and up pops a chat window asking if there’s ...

Snapchatters, listen up: there’s a new way to use your favorite app, and it doesn’t involve your phone. On July 18, the social media platform (finally) launched a web version of the beloved app that ...

Google’s latest chat app rolled out for smartphone users last fall, but at the time Allo was only available in the form of a smartphone app. Now you can use Allo on the web… but you still need to ...

Blizzard Customer Support has rolled out a new feature to better assist customers with issues. The new live Web Chat feature allows players to chat directly with a Customer Service Representative, ...

According to a recent report by WABetaInfo, WhatsApp is in the process of adding a locked chat feature to its web client and these chats are expected to have a dedicated tab in an attempt to provide ...

WhatsApp introduces Chat Lock feature on its web version, providing an extra layer of security for private conversations. Users can now lock individual chats and store them in a designated folder, ...

Random video chat has evolved far beyond the early days of simple stranger-to-stranger webcam platforms. What once felt like ...